Inquiry

Maintenance service to ensure the safety of customers: Complete preventive maintenance through investigation and diagnosis of devices, prior replacement of deteriorated parts, regular inspections and maintenance, etc.

A customer notices something has gone wrong with a device but cannot quickly respond to it because they do not have the necessary knowledge to determine the level of the damage.
No daily inspections or periodical maintenance have taken place and hence the customer is worried about their safety.
Noise/temperature of the device has increased in level. A customer is uncertain as to whether or not they can continue using the equipment.
Controllability has dropped. A customer is worried as to whether or not the device will soon break down.
A customer wants to utilize the maintenance service but does not know who to contact and how to get an estimate because the equipment is quite old.
A customer is troubled by how determine which would be the most beneficial, repair or renewal.
A device suddenly gave out and the production line had to be stopped. A customer requires emergency servicing.

If you have any of the problems described above and it is an emergency please directly contact the Maintenance Service of our company. Otherwise fill in and send the inquiry form provided on our website. Our sales force will make an immediate response.

Diagnosis and recommended service: The maintenance service staff of our company visits you and diagnoses the condition of the problem device. Not only diagnosis reports but maintenance/service plans with the estimated cost that are all based on the diagnosis will be submitted as a proposal.
Emergency maintenance service: A special urgent service is available to respond to any damage or problems with devices that have already taken place. The maintenance service staff provides an on-call service and performs diagnosis and improvements at the customer's site in solving any problems.
Diagnosis and maintenance service: The diagnosis and maintenance service can be conducted either at the customer's site or our workshop. On-site service: This applies when no special considerations need to be taken with the environment of the customer's site or the device. Shop work service: This applies when an adverse field environment or special device is involved.
Component diagnosis and repair service: Diagnosis is performed if a component is discovered to have been damaged. Either repair or renewal can take place.
Regular inspection and maintenance service: Diagnosis is performed in identifying the condition of a device in the cycle specified in the operation manual. Consumables and deteriorated parts are replaced and maintenance items checked and if necessary re-adjusted.
Device calibration service: A regular calibration service can be provided for specified devices at the customer's site or our workshop.

Customers will have precise knowledge available on the condition of devices owned by them and objective maintenance and renewal plans ready.
Safe and secured operation is ensured through organized maintenance and quick emergency responses.
The device being diagnosed by professional staff members allows problems to be identified at an earlier stage and thus maintenance to take place in a more efficient, effective and inexpensive manner.
Even complicated devices that need to be highly accurate can be serviced at our workshop.
Maintains optimum accuracy.
Customers with their own maintenance department can take advantage of the inexpensive maintenance of merely purchasing spare parts.

We will respond your problem as soon as you contact us.

The maintenance service is somewhat like firefighting or emergency medical procedures with the top priority being placed on the correct knowledge on the device in question. Please first check the name plate and let us know the MODEL No. and MFG No.
Please provide us with information on the problem, if any, in as much detail as possible.

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